We believe the lifespan of the wigs depends on the wearer’s care. Given proper maintenance we estimate the first repair will need to be done in nine months to one year.  With good maintenance practices and timely repairs, a wig or Toppe can last 2-3 years or more, though customers … Continue reading →

We stand behind our workmanship & materials.  However, ensuring you get the most life out of your wig or hairpiece is a shared responsibility.  There are many ways to damage a high quality, fine hair wig.  Examples include damage with hot hare care tools, harsh chemicals, bad haircuts, salon treatments, … Continue reading →

Repairs take an average of 4-8 weeks depending on the kind of repair and if there is a custom repair quote that needs approving. More difficult repairs take longer.

Through your authorized Joli Cameleon salon, we can renovate & repair most wear and tear issues on wigs & hairpieces to increase their lifespan. If wearing on a daily basis, you should not be surprised to need a routine hair-add or repair after 9 months to 1 year of wearing … Continue reading →

Yes, but this will make the delivery time longer by several weeks (time to make the approval base / hair color, shipping, and time it takes for the customer to approve it).  In this case we make 2 bases so that one remains at the factory for better communication if … Continue reading →

For a charge we can do orders by mold, template, or measurement. We do not offer custom one-off cap bases, but custom orders by mold/template/measurements are no problem.  Although we do not keep them all in stock, you can also order from 5 standard sizes in wigs and 3 base … Continue reading →

Rooted colors are available for a charge by custom order, the root length is about 1.5-2”, that is the shortest root length we offer. You can also have an Authorized Joli Caméléon Hair Addition Specialist do salon color on your wig or Toppe™.

Yes, a wig can be sent to be copied for color (most colors can be copied).  However it is important to note human hair colors and synthetic hair colors can rarely be matched exactly as synthetic hair tends to have very different light reflective properties.  There is an extra charge. 

Yes, we can match by hair swatch or copy most wig colors. We will blend up to three colors in a wig.  There is an extra charge.  However, the high quality European and Eurasian hair we use has different reflective properties than cheaper, processed or synthetic hair.  So you should … Continue reading →

Delivery time is 8-12 weeks for special orders depending on product selection, hair type, color choice, shipping and customs. Special orders can only be placed through an Authorized Joli Caméléon Hair Addition Specialist.