While you can sleep in your wig or top piece, it is important to know that it will decrease the lifespan of your added hair. Not only are you wearing it double the time, but also you can’t control how you move in your sleep. If you need to sleep … Continue reading
Can I sleep in my wig/Toppe?
by Admin, 19th October 2015What would you say was the average lifespan on the wigs?
by Admin, 19th October 2015We believe the lifespan of the wigs depends on the wearer’s care. Given proper maintenance we estimate the first repair will need to be done in nine months to one year. With good maintenance practices and timely repairs, a wig or Toppe can last 2-3 years or more, though customers … Continue reading →
Do you have a warranty / guarantee on your wigs and Toppes?
by Admin, 19th October 2015We stand behind our workmanship & materials. However, ensuring you get the most life out of your wig or hairpiece is a shared responsibility. There are many ways to damage a high quality, fine hair wig. Examples include damage with hot hare care tools, harsh chemicals, bad haircuts, salon treatments, … Continue reading →
How long do repairs take?
by Admin, 19th October 2015Repairs take an average of 4-8 weeks depending on the kind of repair and if there is a custom repair quote that needs approving. More difficult repairs take longer.
Do you offer repairs?
by Admin, 19th October 2015Through your authorized Joli Cameleon salon, we can renovate & repair most wear and tear issues on wigs & hairpieces to increase their lifespan. If wearing on a daily basis, you should not be surprised to need a routine hair-add or repair after 9 months to 1 year of wearing … Continue reading →
Can I request the hair and/or base be sent for pre-approval on a custom order?
by Admin, 19th October 2015Yes, but this will make the delivery time longer by several weeks (time to make the approval base / hair color, shipping, and time it takes for the customer to approve it). In this case we make 2 bases so that one remains at the factory for better communication if … Continue reading →
Do you offer custom size wigs and Toppe™ hairpieces?
by Admin, 19th October 2015For a charge we can do orders by mold, template, or measurement. We do not offer custom one-off cap bases, but custom orders by mold/template/measurements are no problem. Although we do not keep them all in stock, you can also order from 5 standard sizes in wigs and 3 base … Continue reading →
Can you add a rooted effect to my color?
by Admin, 19th October 2015Rooted colors are available for a charge by custom order, the root length is about 1.5-2”, that is the shortest root length we offer. You can also have an Authorized Joli Caméléon Hair Addition Specialist do salon color on your wig or Toppe™.
Can I send a wig to be copied for color?
by Admin, 19th October 2015Yes, a wig can be sent to be copied for color (most colors can be copied). However it is important to note human hair colors and synthetic hair colors can rarely be matched exactly as synthetic hair tends to have very different light reflective properties. There is an extra charge.
Can you copy a hair color for me?
by Admin, 19th October 2015Yes, we can match by hair swatch or copy most wig colors. We will blend up to three colors in a wig. There is an extra charge. However, the high quality European and Eurasian hair we use has different reflective properties than cheaper, processed or synthetic hair. So you should … Continue reading →